Frequently Asked Questions

The community is located at 300 S. Santa Fe Ave, Los Angeles, CA 90013 in the Arts District near major Downtown Los Angeles attractions and entertainment hubs.

The community features contemporary architecture, European-style design, stainless steel appliances, granite countertops, and high-tech amenities.

One Santa Fe provides one unreserved parking space for residents, with additional nearby parking options available throughout Downtown Los Angeles.

Residents benefit from the Arts District location, modern design aesthetic, proximity to Los Angeles landmarks, and a blend of luxury living with creative surroundings.

Applying as early as possible is recommended because apartment availability can change quickly in the Downtown Los Angeles rental market.

Applicants complete an online application and provide required documents for income, identity, and rental history verification during screening.

Applicants generally provide a government-issued photo ID, proof of income, rental history, and any additional verification documents requested during approval.

Lease terms typically range from 1 to 15 months depending on apartment availability and unit type. Lease terms are subject to change without notice.

Applicants receive updates and next-step instructions through email regarding application status and leasing progress.

Studio, one-bedroom, and two-bedroom floor plans with modern layouts are available to view online for Downtown Los Angeles living.

One Santa Fe offers scheduled in-person escorted, virtual, and self-guided tours through the online tour scheduling system.

Residents are responsible for utilities including electricity, gas, water, sewer, valet trash, and pest control services.

Apartments include modern appliances, in-unit washers and dryers, and upscale finishes designed for comfortable urban living.

Refundable security deposits are due at move-in, with terms determined during the leasing and screening process.

One Santa Fe allows up to two pets per apartment and requires all residents to complete the community pet screening process.

Certain dog breeds are restricted. The following breeds are generally prohibited:

• Akita
• American Staffordshire Terrier/Bull Terrier (aka Pit Bull)
• Presa Canario
• Chow Chow
• Doberman Pinscher
• German Shepherd
• Great Dane
• All Husky & Malamute breeds
• Rottweiler
• Wolf/Restricted breed mix

Service animals are generally exempt regardless of breed. Management must approve all animals. Lease holders and applicable occupants are required to complete a Pet Screening Profile.

Guest parking is not provided, though nearby street parking and paid public parking options are available throughout Downtown Los Angeles.

The community offers structured parking options for residents within the building.

The leasing office is generally open during weekday business hours and limited Saturday hours, with closures on Sundays and select holidays.

Lockouts are generally handled as routine maintenance requests unless determined to be urgent by the management team.

Residents must provide written 30-day notice that includes move-out details and forwarding address information.

Renewal offers are generally sent about 75 days before lease expiration through email and the resident portal.

Renewal offers are typically determined through standardized community renewal policies and pricing procedures.

Early lease termination requires written notice and compliance with applicable lease agreement terms and policies.

One Santa Fe offers 24-hour concierge services to assist residents with packages, access, and community support in Downtown Los Angeles.

Packages at One Santa Fe are delivered to secure lockers with Parcel Pending for resident pickup and convenience in DTLA.